Frequently Asked Questions
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1. How do I place an order?
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2. What are the shipping charges?
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3. Why are your prices so low than other suppliers?
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4. Are your gemstones real or Hydro Composite synthetic/simulated?
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5. How do I care my Gemstones?
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6. What international currency do you use for pricing your products?
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7. If I visit Mumbai City, India ,is it possible to visit your Office?
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8. I am new to Gemstones and would like to have collection of different gemstones?
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9. Can we order & reserve the stones online, Payment to be send by Wire (Bank) Transfer, NEFT, BHIM, UPI, PAYTM ?
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10. Where do these stones come from?
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11. When will you ship my order?
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12. Which courier service do you use to ship orders to your customers?
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13. Will you email me the corresponding package tracking number?
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14. What are my payment options?
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15. Is it safe to send my credit card information through the web?
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16. Can we order multiple quantity of a gemstones?
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17. Why we see same picture in some of the stone?
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18. What is size in mm?
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19. What is carat weight?
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20. What "Return,Reund,Cancellation Policy" is applicable for customers?
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21. How to know the Gemstone suitable to my Planet, astrological sign or Birth month?